These Terms and Conditions ("Agreement") govern your access to and use of the cw99 platform, including all casino games, sports betting markets, account services, and payment facilities made available at cw99.pro. By registering an account or placing any wager on cw99, you confirm that you have read, understood, and agree to be bound by these terms in full. If you do not agree, you must not use the platform.
Key Points
A plain-language summary of the six most important areas of the cw99 Terms and Conditions. The full legal text follows below.
You must be at least 21 years of age to register and play on cw99. Age is verified through CNIC-based identity checks. Accounts found to be operated by persons under 21 are permanently closed and all balances forfeited. There are no exceptions to this rule.
All transactions at cw99 are processed in Pakistani Rupees via EasyPaisa, JazzCash, HBL, UBL, Meezan Bank, Raast, or 1LINK. Withdrawals require completed CNIC-based KYC verification. Unverified accounts are restricted at the withdrawal stage until identity documentation is confirmed.
All bonuses at cw99 are subject to wagering requirements as detailed in each individual promotion's terms. Bonus funds must be wagered the required number of times before any withdrawal can be requested. Attempting to withdraw bonus funds before meeting requirements will result in bonus cancellation.
Creating multiple accounts, using automated betting software, collusion with other players, bonus abuse, and any form of fraudulent activity are strictly prohibited on cw99. Violations result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities.
cw99 provides deposit limits, loss limits, session time caps, reality checks, cooling-off periods, and self-exclusion options accessible directly from your account settings. 21+ enforcement is mandatory and non-circumventable. cw99 is committed to preventing problem gambling on its platform.
cw99 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated via registered account email. Continued use of the platform after notice of amendments constitutes acceptance. These terms are governed by international gaming licensing standards applicable to cw99's licensed jurisdiction.
For the purposes of this Agreement, the following definitions apply:
2.1 Minimum Age. The cw99 Platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you represent and warrant that you are at least 21 years old. Age is verified through CNIC-based identity confirmation. Any account where the registered holder is found to be under 21 years of age will be permanently closed and all associated balances forfeited without recourse.
2.2 Geographic Eligibility. The cw99 Platform is available to players accessing the site from Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and all other cities and regions. It is the Player's sole responsibility to ensure that accessing and using the cw99 Platform complies with all applicable laws in their jurisdiction.
2.3 One Account Per Person. Each individual may only register and maintain one (1) cw99 account. Accounts are uniquely bound to a CNIC number. Creating duplicate, secondary, or shared accounts is strictly prohibited. All accounts found to be duplicates will be permanently suspended and balances may be forfeited.
2.4 Accurate Registration Information. You must provide accurate, complete, and up-to-date information at the time of registration, including your legal name as it appears on your CNIC, a valid Pakistani mobile number, and a valid email address. Providing false registration information constitutes a material breach of this Agreement.
2.5 KYC Verification. cw99 reserves the right to request KYC documentation at any time, including but not limited to: a copy of your CNIC, proof of the payment method used for deposits, and proof of address. Failure to provide requested documentation within the specified timeframe may result in account restrictions, including suspension of withdrawal facilities.
3.1 Account Security. You are solely responsible for maintaining the confidentiality of your cw99 account credentials, including your username, password, and any two-factor authentication codes. You must not share your account credentials with any third party. cw99 will not be liable for any losses arising from unauthorized access to your account resulting from your failure to maintain credential security.
3.2 Reporting Unauthorized Access. If you suspect that your account has been accessed without your authorization, you must notify cw99 support immediately via live chat or email. cw99 will investigate and take appropriate action, including temporary account suspension during the investigation period.
3.3 Account Activity. You are responsible for all activity conducted through your cw99 account, whether initiated by you or by any third party using your credentials with or without your authorization. Wagers placed through your account are considered final once confirmed by the cw99 system.
3.4 Dormant Accounts. Accounts that have recorded no login activity for a continuous period of twelve (12) months may be classified as dormant. cw99 reserves the right to apply administrative fees to dormant accounts as detailed in the Fee Schedule, which is available on request. Prior written notice will be provided to the registered email address before any dormancy fees are applied.
4.1 Supported Payment Methods. cw99 accepts deposits and processes withdrawals exclusively through the following Pakistani payment channels: EasyPaisa, JazzCash, HBL, UBL, Meezan Bank, Raast, and the 1LINK network. All transactions are processed in Pakistani Rupees (PKR). No currency conversion is applied at any stage.
4.2 Deposit Processing. EasyPaisa and JazzCash deposits are credited to a Player's cw99 account in real time upon confirmation of the wallet transaction. Bank transfers via HBL, UBL, and Meezan Bank typically credit within 5 to 15 minutes subject to the originating bank's processing schedule. Raast transfers credit within 60 seconds. cw99 is not responsible for delays caused by the Player's bank, mobile network provider, or payment processor.
4.3 Withdrawal Processing. Withdrawals are available exclusively to Players who have completed KYC verification. Withdrawal requests from fully verified accounts are processed to EasyPaisa or JazzCash within 30 minutes. Withdrawals to bank accounts are processed within one (1) business day. Withdrawals from accounts with pending or incomplete KYC will be held until verification is complete.
4.4 Withdrawal Restrictions. cw99 reserves the right to request additional verification documentation before processing any withdrawal, particularly for first withdrawals, withdrawals exceeding certain thresholds, or where unusual account activity has been detected. Withdrawals may only be made to payment methods registered in the same name as the cw99 account holder.
4.5 Minimum & Maximum Limits. The minimum deposit amount is Rs 300. Individual withdrawal and deposit limits may vary by payment method and may be updated from time to time. Current limits are displayed in the cashier section of your account.
4.6 Refund Policy. Deposits that have not been used for wagering activity may be eligible for refund subject to cw99's standard verification and anti-fraud procedures. Deposits against which any wager has been placed are non-refundable except at cw99's sole discretion in cases of verified technical error.
5.1 General Bonus Conditions. All bonuses, free spins, cashback offers, and other promotions offered by cw99 are subject to the specific terms of each individual promotion in addition to these general Terms and Conditions. In case of conflict, the specific promotion terms take precedence.
5.2 Wagering Requirements. Bonus funds are subject to wagering requirements, which specify the number of times the bonus amount (or the bonus plus deposit amount, as stated in each promotion) must be wagered before any portion of the bonus or associated winnings may be withdrawn. Wagering requirements must be met within the validity period specified in the promotion terms.
5.3 Bonus Abuse. cw99 strictly prohibits bonus abuse, which includes but is not limited to: creating multiple accounts to claim bonuses more than once, using low-risk wagering strategies designed to exploit wagering requirements, and any other behaviour that cw99 determines, at its sole discretion, to constitute an abuse of the bonus system. Accounts found to be engaged in bonus abuse will have all bonus balances and associated winnings voided.
5.4 cw99's Right to Modify Promotions. cw99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes to an active promotion will not affect players who have already opted in under the original terms, provided that wagering requirements have been partially met.
5.5 One Bonus Per Player. Unless explicitly stated otherwise in the specific promotion terms, each promotion is available once per Player, once per CNIC, once per registered mobile number, once per IP address, and once per household.
6.1 Game Availability. cw99 offers a range of games including but not limited to: live dealer casino games (Baccarat, Roulette, Blackjack, Teen Patti), slot titles, fishing arcade games, and sports betting markets including PSL cricket, international cricket, UFC, and football. Game availability may vary and titles may be added, modified, or removed at any time.
6.2 RNG Fairness. All non-live casino games on cw99 operate using a certified Random Number Generator (RNG) that has been independently audited. The RNG ensures that all game outcomes are random, unbiased, and not influenced by the size, frequency, or history of bets placed.
6.3 Sports Betting Markets. Sports betting odds are set by cw99 and may be adjusted at any time before an event is declared "in-play" or settled. cw99 reserves the right to void bets placed at manifestly incorrect odds due to system error. Once an event is settled, the declared result is final.
6.4 Bet Settlement. Sports bets are settled based on the official result of the relevant event as declared by the governing sporting body. In cases of result disputes, cw99 will refer to the official governing body's records. cw99's decision in matters of bet settlement is final.
6.5 Technical Errors. In the event of a technical failure, game error, or platform disruption that affects the outcome of a game or bet, cw99 reserves the right to declare the affected wager(s) void and refund the wager amount to the Player's account. cw99 is not liable for any consequential losses arising from technical errors.
The following activities are strictly prohibited on the cw99 Platform:
8.1 21+ Age Enforcement. cw99 is committed to preventing underage gambling. All accounts are subject to CNIC-based age verification confirming the account holder is 21 years of age or older. This verification is a non-negotiable condition of account activation.
8.2 Player Protection Tools. cw99 provides the following responsible gaming tools accessible from the Player's account dashboard: deposit limits (daily, weekly, monthly), loss limits (daily, weekly, monthly), session time limits, reality check reminders, cooling-off periods (24 hours, 7 days, 30 days), and self-exclusion (temporary and permanent).
8.3 Self-Exclusion. A Player may request self-exclusion from the cw99 Platform at any time by contacting support via live chat or email. Self-exclusion takes effect immediately upon confirmation. During any active self-exclusion period, cw99 will not accept deposits, wagers, or bonus claims from the excluded account. Requests to lift a self-exclusion before the agreed period expires will be subject to a mandatory cooling-off period of at least seven (7) days.
8.4 Problem Gambling. If you believe you may have a gambling problem, please make use of the responsible gaming tools available in your account and contact our support team. cw99 takes problem gambling seriously and our support agents are trained to assist Players in need. For additional support, please visit the cw99 Responsible Gaming page.
8.5 No Credit Gambling. cw99 does not extend credit to Players for the purpose of gambling. All wagers must be funded from the Player's real-money PKR balance in their cw99 account.
9.1 Ownership. All content on the cw99 Platform, including but not limited to: the cw99 brand name, logo, website design, software, game graphics, audio content, promotional materials, and text, is owned by or licensed to cw99 and is protected by applicable intellectual property laws.
9.2 Limited Licence. cw99 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only, subject to these Terms and Conditions.
9.3 Restrictions. You may not copy, reproduce, distribute, publicly display, modify, create derivative works of, or reverse-engineer any part of the cw99 Platform without prior written authorisation from cw99. Unauthorised commercial use of any cw99 intellectual property is strictly prohibited.
10.1 Platform Availability. cw99 aims to maintain continuous platform availability but does not guarantee uninterrupted access. Scheduled and emergency maintenance may result in temporary service unavailability. cw99 is not liable for losses arising from platform downtime, provided reasonable notice is given for scheduled maintenance where practicable.
10.2 Gambling Losses. cw99 accepts no liability for gambling losses incurred by any Player as a result of their wagering activity on the Platform. All gambling carries risk. Players acknowledge that they may lose all funds deposited and that cw99 bears no responsibility for such losses.
10.3 Force Majeure. cw99 shall not be liable for any failure or delay in performance arising from causes beyond its reasonable control, including but not limited to: acts of God, government action, natural disasters, telecommunications failures, internet disruptions, or actions of third-party payment processors.
10.4 Maximum Liability Cap. To the extent permitted by applicable law, cw99's total aggregate liability to any Player in connection with this Agreement shall not exceed the total amount of real-money deposits made by that Player to their cw99 account in the twelve (12) months preceding the event giving rise to the claim.
11.1 cw99's Right to Suspend. cw99 reserves the right to suspend or restrict any account at any time, with or without prior notice, where cw99 reasonably believes that: the account is being used in breach of these Terms and Conditions; the account poses a fraud, money laundering, or underage gambling risk; or the account has been flagged by our responsible gaming monitoring systems.
11.2 Termination by cw99. cw99 may permanently close any account found to be in material breach of these Terms and Conditions. Upon termination for cause, cw99 reserves the right to forfeit any bonus balances and, in cases involving fraud or prohibited activity, to withhold real-money balances pending investigation.
11.3 Voluntary Account Closure. A Player may request closure of their cw99 account at any time by contacting support. Any real-money balance remaining in the account at the time of voluntary closure will be returned to the Player via their registered PKR payment method, subject to completed KYC verification and satisfaction of any active wagering requirements.
11.4 Effect of Termination. Upon account closure, all licences and permissions granted to you under this Agreement are revoked immediately. Provisions of this Agreement that by their nature should survive termination shall remain in effect, including but not limited to: Sections 7 (Prohibited Activities), 9 (Intellectual Property), 10 (Limitation of Liability), and 12 (Disputes).
12.1 Dispute Resolution. In the event of any dispute arising from your use of the cw99 Platform, you must first contact cw99 support via live chat or email to attempt an informal resolution. cw99 will investigate the matter and respond within five (5) business days.
12.2 Formal Complaints. If a dispute cannot be resolved informally, you may submit a formal written complaint to [email protected] detailing the nature of the dispute, the dates involved, the amounts at issue, and any supporting evidence. cw99 will provide a formal written response within ten (10) business days.
12.3 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of cw99's licensed jurisdiction. Where applicable, disputes may be referred to the regulatory body under whose authority cw99 holds its gaming licence.
12.4 Language. This Agreement is written in English. In the event of any inconsistency between an English version and any translation provided for convenience, the English version shall prevail.
13.1 Right to Amend. cw99 reserves the right to amend, update, or replace these Terms and Conditions at any time. The version currently published at cw99.pro/terms-conditions is the operative version.
13.2 Notice of Material Changes. Where amendments are material — meaning they significantly affect Player rights, payment terms, or eligibility conditions — cw99 will notify registered Players via their registered email address at least seven (7) days before the changes take effect, unless immediate changes are required by law, regulatory requirement, or security necessity.
13.3 Acceptance of Amendments. Your continued use of the cw99 Platform following the effective date of any amendments constitutes your acceptance of the updated Terms and Conditions. If you do not accept the amended terms, you must cease using the Platform and request account closure prior to the effective date of the changes.
Minimum Age:
21 years — enforced via CNIC
Min Deposit:
Rs 300 (PKR)
Withdrawal Requirement:
KYC / CNIC verification
Withdrawal Speed:
Under 30 min (EasyPaisa/JazzCash)
Accounts Per Person:
One (1) — strictly enforced
Last Updated:
January 2026
700+ games, PKR banking via EasyPaisa and JazzCash, PSL cricket markets, and 24/7 support. By using cw99 you agree to these Terms and Conditions. 21+ only. Play responsibly.
Every cw99 account comes with built-in safety tools. Access them anytime from your account dashboard — no delay, no bureaucracy.
Set daily, weekly, or monthly deposit caps in PKR directly from your cw99 dashboard. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — a built-in cooling-off period.
Choose a maximum daily play duration. When your session timer expires, cw99 will display a notification and, if you set a hard limit, automatically log you out. Time keeps perspective in check.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended — you cannot log in or place bets. Reactivation is not instant.
Our most powerful tool. Self-exclude for 6 months, 1 year, 5 years, or permanently. Once activated, your cw99 account is locked and all marketing communications stop. This cannot be reversed early.
cw99 sends in-session pop-up reminders at intervals you choose — showing exactly how long you've been playing and how much you've wagered. A simple nudge that makes a real difference.
Set a maximum loss threshold per day, week, or month in PKR. When your net loss hits the limit, cw99 prevents any further wagers for the remainder of that period — protecting your bankroll automatically.
cw99 enforces a strict minimum age of 21 years for all registered players. This is not just a checkbox on a form — it is a core part of our responsible gaming commitment and our licensing obligations under international gaming standards.
During registration, all cw99 players must confirm they are 21 years of age or older. For any account where age cannot be confirmed through the registration process, cw99 will request KYC documentation — including a CNIC (Computerised National Identity Card) issued by NADRA, which confirms date of birth for Pakistani nationals.
Accounts where underage use is detected or suspected will be immediately suspended. All deposits will be returned and all winnings forfeited. We also encourage parents and guardians in Islamabad, Karachi, Lahore, and across Pakistan to use device-level parental controls to prevent minors from accessing online gambling platforms.
Honest self-reflection is the first step. Read through these questions carefully. If you answer "yes" to three or more, we strongly recommend using cw99's self-exclusion or cool-off tools right away.
Activating self-exclusion on cw99 takes less than two minutes. Here's exactly how to do it from your account settings:
Visit cw99 Login and sign in with your registered email and password.
Click on your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu.
Choose from the available exclusion periods: 6 months, 1 year, 5 years, or Permanent. Review the terms carefully.
Enter your account password to confirm. Your account is immediately locked and all cw99 marketing communications are stopped at once.
If you need help or are in crisis, our 24/7 live chat team is available right now. Type "self-exclusion" and an agent will assist you directly.
Beyond self-exclusion, cw99 gives you fine-grained controls directly inside your account panel.
Set daily, weekly, and monthly maximum deposit amounts in Pakistani Rupees via JazzCash, EasyPaisa, or bank transfer. Changes to increase a limit require a 24-hour review window.
Configure pop-up alerts at 30, 60, or 90-minute intervals. Each reminder shows your current session length and net win/loss — helping you make informed decisions rather than playing on autopilot.
Set a hard ceiling on how much you can lose in a given period. Once reached, the platform prevents further wagers until the period resets — acting as an automatic safeguard against extended losing runs.
cw99 operates in alignment with internationally recognised responsible gaming frameworks and compliance protocols, enforced by our licensing authority.
All casino games on cw99 — slots, live tables, fishing titles — are audited by independent testing labs to ensure fair, random outcomes. Results are neither manipulated nor predictable.
Your PKR deposits are held in segregated accounts, completely separate from cw99's operational funds. Your balance is protected regardless of our business operations.
All cw99 support and compliance staff undergo regular responsible gaming training. They are equipped to identify at-risk behaviour and provide appropriate referrals and support to players in need.
cw99 does not target vulnerable players or minors in any marketing material. Bonus promotions include clear terms and are not presented in a way that misrepresents realistic winning outcomes.
If you or someone you know in Pakistan is struggling with problem gambling, please reach out to cw99 support or a professional counselling service. Seeking help is a sign of strength, not weakness.
Our responsible gaming support team is available 24 hours a day, 7 days a week via live chat inside your account dashboard. Response time is typically under 2 minutes.
Email: [email protected]
If you feel your gambling has become a serious problem, we encourage you to speak with a qualified mental health professional or counsellor. Many services across Karachi, Lahore, Islamabad, and Faisalabad offer confidential support.
Ask your doctor or search for addiction counselling services available in your city.
Sometimes the most powerful first step is simply telling a family member or close friend that you are struggling. Pakistani families are strong support networks — don't hesitate to lean on yours.
You can also write to us at [email protected] and request a confidential responsible gaming case review.
Set your limits, know your boundaries, and play for fun. cw99 gives every Pakistani player the tools to stay in control while enjoying PSL cricket betting, live casino tables, and top slot games — all with instant PKR deposits via JazzCash and EasyPaisa.